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What you have said

Customer Feedback

We love making our customers happy. We always give the best possible service and the best possible jewellery to make every gift special. Even when it's bought for you, we wrap it and pack it so you'll feel special receiving it. Gifts mean so much, and we're so happy to be a part of that.

Ishaq GemsMaster Jewellers
Our Repeat Customers

Our Clients Absolutely Adore Us

Thank you for the beautiful gift! It was a lovely surprise, means so much to me. You are wonderful. Thank you xxx

Linda K.Ishaq Gems Direct

Great product & lovely packaging 😊 many thanks ❤️

J CauleyeBay

The delivery was really quick, the item is beautiful, can’t wait to see my friends face when she opens it

Happy Customers

The 5 Star Experience

Have your say

We always listen to our customers feedback. Tell us exactly what you think.

Whenever, wherever and however you shop at Ishaq Gems, we are dedicated to ensure you receive first class service.
And that’s the reason your feedback means so much to us; so we can continue to deliver the type of service you are happy with, every single time.

We are proud of our exceptional staff who are dedicated to helping you choose the perfect jewellery as part of your shopping experience.

We also work fast to ensure your purchase arrives quickly, in time for any occasion or to be wrapped and gift ready just when you need it.


With our great customer service, fast delivery, wonderful staff and our aftercare team we have managed to earn and maintain our full 5 star rating and service.

Take a look at what some of our customers had to say about the service we provide below, and check our eBay and Etsy pages for even more customer feedback.

PaulaIshaq Gems Direct

Great as usual! Thanks for asking. Best customer service online. 5 stars every time.


Speedy delivery. ♥️🙌 Love the bracelet


Great eBayer! I’m very happy with my purchase!


I am very pleased with the jewellery set and the service is exactly what I want


Thank you soo much-5 stars 🌟🙌


My partner absolutely loves jewellery from here ❤


Very cute earrings and super quick delivery - what's not to like!


The stone on this are beautiful, it was a present for my mum and came with a cute little gift bag!


Love ! Worked perfectly for what I was making 🙂


Impressive customer service - I cannot fault. The pendant came with a chain and is amazingly good value. As the pendant sways it flashes different delicate shades of colour ...